The other day, I phoned my local bank to complain about their new online banking interface. Since the change, I’ve found it very user-UNfrendly and wanted to express my views.
Then the recent Saturday Night Live skit kept popping into my head. You know, the one where the tech reporters were confronted/humiliated by the Chinese iPhone peasant workers. It was hilarious and sad at the same time.
The skit exaggerates some recent iPhone complaints (like the iPhone is too thin and too light) – and then brought out the factory workers who proceeded to put the tech reporters in their place, for being so petty.
In case you didn’t see it, here’s a link.
(My favorite line is “hmm, what product does America make? Hmm, does diabetes count?” Classic!)
Anyway, the point of this post is my revelation. Am I so jaded and spoiled that I can’t recognize and appreciate the awesomeness that is online banking?
I can save gas and time, forgoing a trip to a physical bank branch and actually pay bills, transfer money, check my banking balances and view transactions. Why am I complaining???
I got a grip and realized how lucky I am! (haha, I felt bad enough to actually call back the branch and apologize for my rudeness.)
I’m grateful that there are so many wonderful technologies at my disposal, making my life easier! I need to stop and find appreciation in the gifts I’ve been given!
Life is good!